Everything it takes to run a multi-channel ecommerce warehouse.

OptiWMS covers every step in a multi-channel ecommerce warehouse, from the moment an order lands to the moment a carrier label prints, with orders from Shopify, WooCommerce, and eBay in one pick queue, variant-level picking down to size and colour, direct carrier integrations that create the label at pack time, thermal printing on the floor, and a full audit trail behind every inventory movement.

Core features

Variant-level stock visibility

Real-time on-hand by SKU and variant across every warehouse location, so you know what is pickable before a wave starts.

Zoned warehouse layout

Organise your warehouse into zones and pick paths that match how your inventory actually moves, whether that is by velocity, size, or product category.

Fulfillment performance reporting

Order-to-dispatch time, wave efficiency, pick accuracy, and supplier on-time rates, in the same view a warehouse manager checks each morning.

Warehouse operations

Warehouse floor on any device

The operator UI runs as a browser PWA on any phone or tablet. The desktop Print Client manages thermal label queues from the same floor.

Orders land within seconds

Webhook pushes new orders into OptiWMS the moment your store confirms them. The pick queue updates within seconds even on a Black Friday spike.

Integrations

Multi-channel order ingestion

Orders from Shopify, WooCommerce, and eBay land in one pick queue within seconds of a confirmed sale. Once a label is created, the fulfillment and tracking number push straight back to the channel the order came from. New platforms connect through the same open GraphQL API.

Direct carrier integrations

Connect your own Australia Post, DHL Express, FedEx, and UPS accounts. OptiWMS creates the shipment and generates the shipping label at packing time, so you stay on the carrier relationships and rates you already have. Custom carrier integrations on request.

Outbound webhooks

OptiWMS pushes events to your HTTPS endpoints so downstream tools like Klaviyo, Gorgias, and BI platforms do not need to poll. Delivered with HMAC signing and exponential-backoff retry. Subscriptions managed from Developer Settings.

Technology

Barcode and QR scanning

Support for 1D and 2D barcodes with instant scanning on any phone or tablet. Drives the pick, pack, and receive workflows directly.

Role-based access

Operators, team leads, and admins each see exactly what they need. Full audit trail for every inventory movement, with the operator and timestamp on each entry.

KPI benchmarking

Track pick rates, wave completion times, and order accuracy. Set weekly targets per operator and measure improvement week over week.

See it running on your own catalogue.

Start a trial and we will set up a sandbox tenant with seeded inventory, variant-level SKUs, open orders, and a connected store. Run the pick-pack-print cycle before you commit a cent. Or book a 30-minute demo and we will walk you through a live tenant with your actual catalogue.

14 days, full access, no credit card required.